Independent digital change · Michael Tawn

Hand over the task, big or small. Get the outcome back.

One senior pair of hands for any digital change, from automating an email signature to migrating an entire ERP. Hand it over, get the outcome back. From a quick automation to a full migration, delivered properly.

25+
Years in business systems
20+
Clients delivered for
3
ERP platforms, in depth
ISO
Audit-ready delivery
01 / The proposition

The platform is a detail.

The problem is the job.

Hand it over.
I'll handle the rest.

Twenty-five years says the delivery matters more than the stack.

Every system I've delivered, I met on the first engagement. None of them were on my CV beforehand. What carries across is the part that never changes: reading the business, asking what nobody thought to ask, and making the system bend to the process instead of the other way round.

So you're not hiring a product specialist with a certification to defend. You're hiring a senior pair of hands who knows which questions to ask, which corners not to cut, and how to get a complex job over the line, whichever platform it lands on.

02 / The systems

The stack changes. The job doesn't.

P/01

Business Central Primary

Full D365 Business Central programmes end-to-end: Exchequer replacements, greenfield builds, AL extensions, migration, go-live and hyper-care.

AL EXTENSIONS
MIGRATION
GO-LIVE
P/02

Dynamics 365 F&O Active

Finance & Operations delivery and testing: process design, configuration, integration and training across complex enterprise rollouts.

FINANCE & OPS
TESTING
TRAINING
P/03

JD Edwards 9.2 Expert

Integrations that survive real production load: Orchestrator pipelines, UXOne, inbound/outbound interfaces, battle-tested where downtime isn't an option.

ORCHESTRATOR
INTERFACES
UXONE
P/04

Dynamics CRM Active

Dynamics CRM delivery and migration, including Field Service for scheduling and mobile engineers: customer and service data moved across and the platform configured to fit the business.

MIGRATION
FIELD SERVICE
DATA
P/05

SharePoint Integrated

SharePoint as the document and content layer: structured libraries, metadata and automation wired into the wider Microsoft estate so the right files reach the right process.

DOCUMENTS
INTEGRATION
AUTOMATION
And these are just the ones I keep coming back to. The platform is a detail, the problem is the job. I meet new systems cold and deliver, whatever the next engagement runs on.
03 / How it works

Three steps. No surprises.

01

Hand it over

A short conversation about the problem, the constraints, and what success looks like.

02

I figure out what needs to happen

Discover the systems, the people, the dependencies. Come back with a clear plan and a fixed scope.

03

I deliver it

Visible progress every week, signed-off at every stage, no surprises at the end.

04 / Why Vistor exists

Vistor. Born from twenty years of unfinished ideas.

You watch the people you grew up with buying houses, making partner, posting the family holiday. And you're sitting on another unfinished project. Another brilliant idea that went nowhere. Another year where nothing changed. You know what you're capable of, and that makes it worse, because you can't even explain to yourself why you're stuck.

That was me for twenty years. I had ideas I couldn't realise, only to watch someone else succeed with the same idea years later. I blamed myself. Called it laziness. Made the same resolution every January: this is the year.

It was never a discipline problem. A fast brain chases what's complex and interesting, and the slow, repetitive work that turns an idea into a result is neither. My brain treated that work like a threat and shut down. Not weakness. Wiring.

Once I understood that, everything changed. I stopped fighting how my brain works and built a system that works with it instead: visual planning, AI carrying the admin my brain refuses to do, and reward built into the long middle where projects go to die. That system is Vistor.

05 / The method

The VISTOR Method

A delivery framework built for the way a focused mind actually works: visual thinking, AI-powered admin, dopamine by design. Scroll to walk the six stages.

01 / Stage
V
Vision
Define the business outcome. What does success look like when the system lands?
02 / Stage
I
Ideas
Explore the solution space: processes, integrations, quick wins and hidden dependencies.
03 / Stage
S
Scope
Translate possibilities into a signed-off design: what it will do, what it won't, the budget, the risks.
04 / Stage
T
Tasks
Configure, build, migrate, integrate and test against the signed-off design, with visible progress weekly.
05 / Stage
O
Objectives
Validate what's built against what was promised: UAT, gap analysis, sign-off. No go-live surprises.
06 / Stage
R
Realise
Go-live, hyper-care, handover. The finish line is your team owning it confidently.
The full pipeline
VISTOR
V Vision: define the outcome
I Ideas: explore the space
S Scope: signed-off design
T Tasks: build & test
O Objectives: validate
R Realise: go-live & handover
Published 2025 · a method, not just a mnemonic Read the method →
06 / Things I've built

Tools, shipped and running.

07 / Featured work

Delivered in production.

Microsoft Dynamics 365 Business Central
NSK
PlatformBC
ScopeFull lifecycle
RoleLead consultant

A complete Business Central implementation, from build and migration through go-live and hyper-care, led end-to-end as the senior delivery hand.

JD Edwards 9.2 · Interface Design
DPD
PlatformJDE 9.2
ScopeInterfaces
ScaleEuropean

A high-throughput interface programme across European logistics: inbound/outbound integrations engineered to survive real production load, where downtime isn't an option.

JD Edwards · Subcontract delivery
BROADPIN
PlatformJDE
EngagementSubcontract
FocusOrchestrator

JD Edwards delivery as a subcontractor into a partner's programme, with extra senior capacity on Orchestrator and interface work, dropped in where the deadline mattered.

Dynamics 365 F&O · Test, docs & training
KING'S CROSS GROUP
PlatformF&O
ScopeUAT · Docs · Training
RoleTest & enablement

Finance & Operations rollout support: UAT and test management, end-user documentation and training, delivered so the business could own the system at go-live.

Microsoft Dynamics CRM · Field Service
NSK
PlatformDynamics CRM
ScopeMigration & Field Service
RoleLead consultant

A migration onto Microsoft Dynamics CRM with Field Service stood up for scheduling and mobile engineers: legacy customer and service data carried across, and the new platform configured end-to-end.

Business Central · Subscription tools
XPT
PlatformBC
ModelSubscription
TypeOwn product

A subscription-based suite of Business Central productivity tools, conceptualised and built in-house by Xpertly: proven delivery patterns turned into reusable products.

Independent. Senior. Accountable. Michael leads every engagement personally. No juniors, no handoffs.

Xpertly is deliberately a practice of one. When you hire Xpertly, the person scoping the work is the person doing it and the person answerable for it. That's the whole point.

It means fewer projects at once, judgement earned by walking into three different ERP systems cold and delivering on each, and a directness you rarely get from a firm with a bench to keep busy.

Have a task that needs handing over?

mike@xltd.co.uk →
Harrow, London · Replies within one working day · LinkedIn ↗